Privacy Policy

Effective date: 2026-11-11

We use this policy to make our information practices for Reqondo – API Client clear. It covers the information we may process, the purposes behind that processing, and the safeguards and boundaries that guide our treatment of your data.

1. Information We May Collect

To support a reliable app and ongoing improvements, we may work with selected information in four areas:

• Operational reports: automatically collected diagnostics covering application health, error events, and stability readings.
• Patterns of use: non-identifiable statistics about interactions with app features, which inform our priorities for future improvements.
• The operating environment: routine technical information, including your device model, OS version, and the network conditions affecting performance.
• Information offered by you: the content of support requests, accompanying attachments, and feedback you elect to share when participating in feedback programs.

2. Reasons for Data Processing

We use data for the following clearly defined and legitimate tasks:

• Support the continued functioning of Reqondo – API Client and make updates available promptly as part of keeping the app operational.
• Assess usage to refine the interface, remove obstacles in everyday interaction, and improve the speed of the app's responses.
• Assist users with timely, accurate answers, trace the causes of reported issues, and fix technical difficulties.
• Discharge our responsibilities under the law, including relevant obligations for data protection and the protection of consumers.

3. Circumstances for Data Sharing

We do not sell personal information, share it for marketing, or transfer it for financial gain; we handle it as confidential data. Disclosure is limited to the circumstances set out here:

• Contracted technical providers: we may engage authorized companies for cloud hosting, analytics services, or infrastructure support. We require strict data processing agreements that bar those companies from using the information for any secondary purpose.
• Legal requirements and protective action: a court order, legal investigation, or governmental request may require us to disclose information. Disclosure may also be needed to safeguard users' legitimate interests and protect the platform's integrity.

4. Data Retention and Removal

We keep information for no longer than is necessary and proportionate to the purposes explained here. That period may cover service provision, the resolution of possible disputes, enforcement of our terms of use, and record retention mandated by law. Once those retention purposes have ended, our next step is permanent deletion or anonymization that cannot be undone.

5. Policy Concerning Minors

We develop Reqondo – API Client for adults and for a general audience. We neither seek to collect nor intentionally keep personal information from children under the age of 13. On learning that such information has reached us inadvertently, we take timely action to delete it from our systems.

6. Exercising Your Data Rights

Your entitlements concerning personal information depend on which privacy rules apply, such as the GDPR, CCPA, LGPD, or another relevant legal framework. Where those rules provide for it, you may:

• Obtain our confirmation about whether we process your information, together with a copy in portable form.
• Request that we amend inaccurate information or add details needed to make it complete.
• Ask us to remove information that is no longer needed, or request its removal following withdrawal of consent.
• Object to particular uses of data that are at odds with your preferences or ask us to limit that processing.

Our official contact for making any of these requests is the email listed in the final section.

7. Contact Information

If anything about our data practices raises a question, or you would like to offer a suggestion or make a privacy inquiry, please get in touch at:

Email: support@ReqondoAPIClient.com